Vodafone Fiji rolls out $50m care package

Vodafone Fiji Regional CEO Pradeep Lal. Picture: ELENOA BASELALA

IN their efforts to assist businesses and individuals minimise the impact of COVID-19, Vodafone Fiji has rolled out $50 million assistance package — V-Care — a multifaceted relief package to assist its customers cope with this global pandemic.

Vodafone Fiji regional CEO Pradeep Lal said they were an essential service provider and realised that in times of crisis, it was critical that they support businesses for them to continue their operations and mitigate the unprecedented challenges they may be facing.

Mr Lal said the V-Care plan for prepaid customers included 2GB data, 200 minutes of free calls and 1000 SMS and customers could subscribe to this free V-Care plan once a month at any time for the next three months.

He said for its business customers Vodafone would provide 30 per cent free additional data across the board on all postpaid broadband and mobile internet connections for the next three months and would extend the due date for payments of all monthly postpaid accounts from 30 to 90 days, allowing businesses more time to focus on other immediate needs of the business.

“Vodafone will put in place special arrangements for customers most affected in the small and medium enterprises, tourism, hospitality and airline industries to work on a case by case basis to provide additional support.”

In addition Vodafone Fiji will also zero-rate Government guided health sites online to support responses to COVID-19 and help in the distribution and dissemination of accurate Covid-19 related updates for the next three months.

Mr Lal said they would also make Vodafone’s technology available for Government, customers, partners and communities to help with wider efforts in keeping Fiji safe.

He said Vodafone would temporarily suspend excess to requirement mobile connections and services, as a result of slowdown in business operations for up to three months, without attracting any additional fees and charges.

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