Tourism SMEs to benefit from training program

White water rafting up the Navua River. Picture: TOURISM FIJI/FT FILE

The Pacific Tourism Organisation’s (SPTO) Tourism Recovery Toolkit was launched in October 2021 and was designed with the guidance and input of a regional working group comprising representatives from Fiji, Kiribati, Nauru, Tonga, and Tuvalu.

According to the SPTO the toolkit is designed to provide practical guidance to improve operational models and successfully connect tourism businesses to key source markets.

The regional tourism organisation said 58 participants from 11 Pacific Island Countries have enrolled in the Tourism SME Recovery Toolkit training of trainers.

In a media statement SPTO chief executive officer Christopher Cocker said the customised training promoted the use of the toolkit across the region.

He said the training adopted the Training of the Trainers (ToT) approach, focusing on local training providers at the country level as well as tourism SME support organisations who are able to facilitate trainings for the industry as needed.

“SMEs are the backbone of Pacific tourism’s private sector base, so we recognise the importance of supporting their recovery which will in turn drive overall tourism reactivation in our region.

“Through this online training we are also acknowledging the importance of digital transformation which is a key focus of the New Zealand government-funded Pacific Tourism Digital Transformation project, which SPTO will be implementing up until 2025,” said Mr Cocker.

The online training is based on seven modules of the SPTO SME Recovery Toolkit – each module has a set of assignments that each participant has to complete in order to progress the next module.

According to SPTO in support of a resilient and inclusive recovery process in the tourism sector, the SPTO SME Recovery Toolkit’, was developed through a collaboration between the SPTO, the Embassy of the United States of America, and the Travel Foundation.

Participants also include tourism stakeholders from national tourism organisations, tourism businesses, local training providers, training associations, and other government agencies.

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