TLTB ‘ s northern office reduces overdue lease cases

Quality control teams from workplaces in Labasa. Picture: LUKE RAWALAI

THE iTaukei Lands Trust Board managed to reduce their customer service complaints by 40 per cent after a review of their procedures as part of their quality control efforts. Presenting at the Quality Control Symposium in Labasa this week, the boards QC representative in Labasa Inia Corerega said a finding by the team indicated that […]

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