Remain ‘open minded’, Konrote urges organisations

President Major General (Ret'd) Jioji Konrote presents the Fiji Business Excellence Prize Award to the management of Bank of Baroda Fiji Branch during the awards ceremony in Nadi. Picture: REINAL CHAND

FIJIAN President Jioji Konrote has urged organisations and businesses to remain ‘open minded’ about how they navigate through the present digital age.

Speaking at the 2018 Fiji Business Excellence Awards, Mr Konrote underscored the importance of technologies and its use by organisations for continuous improvements and business excellence.

We might think that our operation is confined within our industry, current technology or within this country; however, we need to be mindful that we cannot operate in isolation.

“As our economy evolves and modernises, even the more established businesses are experiencing new and ever-changing challenges, which they did not encounter 20 years ago.

“These changes are being brought on largely by the growing openness of market forces, advanced technology and the widespread application of the World Wide Web.”

Mr Konrote said we lived in the fourth industrial revolution – digitalization.

“We have to be aware of what is happening around us and make strategic moves to stay ahead of the competition by being innovative with our products and service delivery,” he said.

“The organisations that survive do so because of their ability to fine-tune their operations amidst the changes taking place around them.

“The challenges we face in the business environment will continue to vary with time, but I urge you all to be ready to defy the odds and make the necessary adjustments within, in order to stay afloat.”

He gave examples of global companies like Uber and Air-BNB now worth billions of dollars.

“These companies challenged the status quo and use technology to change the traditional way of engaging with customers by introducing a more convenient solutions with just a press of a button,” he said.

Meanwhile, Mr Konrote also urged organisations to adopt the Fiji Business Excellence Awards Framework.

“Over the years there have been positive responses received from organisations that have implemented the framework,” he said.

“These organisations put strong emphasis in the implementation of robust systems and well-organized processes, hence their effectiveness in terms of product delivery, market presence and value adding to their customers and stakeholders.”

*More on the  2018 Fiji Business Excellence Awards in tomorrow’s The Fiji Times and on our e-edition.

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