Passengers urged to report bus fare irregularities
2 July, 2019, 2:49 pm
THE Land Transport Authority is asking bus passengers to report bus fare irregularities to the authority.
LTA chief executive officer Samuel Simpson said passengers could text them through their 582 shortcode platform or email on email@example.com.
The authority has also urged passengers to give as much detail as possible to assist them in their follow-up action.
“The e-Ticketing operation is an ongoing operation for LTA to ensure that all stakeholders get the revenue, which they are entitled to and customers pay the correct fare for the journey being undertaken and the drivers do not appropriate cash from the fare box,” Mr Simpson said.