The new Employee Recognition Programme of the Fiji Revenue and Customs Service recognises and rewards its employees, underscoring its position as an employer of choice.
According to the FRCS chief executive officer Mark Dixon the programme also aligns with the Service’s philosophy that a motivated and engaged workforce translates into an exceptional customer experience.
“The Employee Recognition Programme fully engages our employees with our customer-centric values, motivating our staff to achieve even higher levels of performance,” Mr Dixon said.
“Recognition creates a positive culture in FRCS, where the executive leadership is actively rewarding employees doing a great job. Creating an environment of gratitude inside FRCS radiates to our customers and translates into an enhanced experience for all FRCS customers.”
A press release from FRCS said the new Employee Recognition Programme commenced in November last year.
Last week the FRCS announced the winners for the months of November and December 2022 and January 2023.
Bhavna Varsha Sharma from the Revenue Division, Raneel Prasad from the Technology Division and Kelera Rokotakala from Border were the winners for the respective months.
Mr. Dixon said appreciating their staff frequently, even for their small achievements, gave them a reason to stay connected to FRCS thus assisting them in retaining our best talents and building a better work culture within FRCS.
