National airline launches new travel app

YOU can now manage your flight journey with ease from the tip of your fingertips using a new mobile travel app next time you fly with Fiji Airway.

The national airline has just launched its mobile travel application which is available for free download on Apple and Android, is part of the airline’s ongoing initiative to enhance customer experience.

According to a statement from the airline, the Fiji Airways Travel App was developed with the modern traveller’s needs in mind.

The airline stated that it was easy-to-navigate interface provides a wide range of flight management features that allows the guest to organise their journey from the palm of their hand.

Some of the features the new travel app boasts is that guests can use the app to book a flight, check flight status, manage trips, check-in online, select seats, and receive push travel notifications such as check-in reminder, flight delays/cancellations, and departure gate details.

It also has an Information Hub with useful details for guests, such as the airline’s baggage policy, allowances and fees, special assistance, dangerous goods, and contact information.

According to Fiji Airways managing director and chief executive officer Andre Viljoen, the app was a positive step towards providing a superior guest experience through innovative solutions, and empowers users with greater control to manage their trips on the go.

“At Fiji Airways, we’re committed to the continuous enhancement of our products and services at every customer touch-point. As the travel industry evolves, so do the needs of travellers,” he said in the statement.

“We are sure our guests will enjoy using the app with its wide-ranging functionality and user friendly interface.”

The Fiji Airways Travel App is available for free download from the App Store and Google Play Store.

 

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