Milestone achievement for ICT company

DIWALI came with a bang this year for Datec Fiji Ltd when it acquired the most current ISO-9001:2015 accreditation.

Datec Fiji is a fully owned subsidiary of Vodafone Fiji Ltd and this is a big achievement for the company as it is now the first ICT solutions provider in Fiji to be certified under ISO-9001:2015.

In 1998 Datec was formally recognized as a quality organisation with the ISO9002 certification — a feat no other IT company has achieved in Fiji to date.

In November 2009, Datec achieved a further milestone in its quality journey being the first IT company in Fiji to make a successful transition to the ISO9001:2008 certification after a comprehensive quality audit conducted by BVQI — a New Zealand based quality certification and accreditation body.

Datec’s emphasis has always been quality and long-term solutions for their customers and has implemented a total quality management System built around its focus on customer service, its people, standardised high quality work practices and a system for continuous quality improvement.

Datec aims to bring the world’s best to Fiji and the Pacific by being a one stop solution for all ICT needs.

ISO 9000 — quality management

The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organisations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved.

What is ISO-9001:2015?

ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the family that can be certified to. It can be used by any organisation, large or small, regardless of its field of activity.

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.

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