Most of the time travellers expect quite a bit from the hospitality industry and don’t really care about the way they treat staff members.
Whatever you do remember most hotels have staff members who are willing to accommodate even the most finicky guest. This week we will look at some hotel etiquette for guests by website www.the spruce.com
Hotel reservations
Make your reservations as far in advance as possible. Waiting until the last minute, you run the risk of the hotel being booked, not getting the accommodations you prefer, or being placed on a waiting list.
The day before you are scheduled to arrive, print your confirmation or call to make sure you are still on the roster.
In the room
Treat all the furniture and fixtures in the room with care. These are not your personal belongings, and the hotel has reasonable expectations that you will leave them as you found them.
If something is broken or doesn’t work, contact the front desk and let them know right away. Be a good neighbour and keep the noise down.
This includes voices, television volume, music, and anything else that can disrupt the rest and relaxation of others.
Never take reusable items when you leave. You may take consumables such as shampoo, conditioner, soap, and lotions.
Housekeeping
Be respectful of the people who clean your room. Remember that they have a whole row of rooms that need to be serviced, and you don’t want to slow them down. Never answer the door unless you are fully dressed.
Don’t get into a personal discussion with the housekeeping staff.
If possible, leave the room when the cleaning staff arrives.
If you can’t, ask them to return later.
Make their jobs as easy as you can. Before you leave the room for the day, put your dirty towels in a pile on one spot of the bathroom floor.
Don’t leave trash lying around. Dispose of it in trash receptacles.
Common areas and facilities
Be as quiet as possible when walking down the hall to or from your room. If you need to talk to someone, use a soft voice.
Remember that noise echoes in hallways, and the sound may be amplified in the rooms.
Fall back on basic etiquette and manners. If you are ever in doubt about proper etiquette, follow the general rules of proper etiquette.
Smiling, saying “please” and “thank you,” and having a positive attitude will show your good manners wherever you are. Everyone at the hotel, including staff and other guests, deserve your respect and kindness.
