Five-star resort launches global ‘Find your Shangri-La campaign’

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A global campaign titled ‘Find Your Shangri-La’ was launched on Monday by the five-star resort to help guests find their personal moments of joy at the luxury hotel chain renowned for its delivery of Asian hospitality.

Shangri-La chairman Hui Kuok said they understood each guest had a unique version of what it meant to ‘find your Shangri-La’.

“We have a rich legacy of more than 50 years in delighting customers and wanted to take this opportunity to highlight something that has always been part of us — bringing joyful moments to the people we host,” Ms Kuok said.

“The new brand film captures the unique way in which we delight our guests with special moments and treats through our warm, authentic hospitality.

“We are excited to debut our campaign with this film, alongside an array of immersive experiences that elevate our brand experience.”

The initial part of the campaign is centred around a whimsical brand film that celebrates Shangri-La’s commitment to providing guests with unforgettable experiences, showcased through unexpected moments of personalised and authentic service.

The film was developed in partnership with Grammy award-winning director Dave Meyers.

To illustrate how guests can find their own Shangri-La, he brought to life fanciful characters that represent different guest personas and chronicled how they found their happiness in various Shangri-La properties, showcasing the delightful, personalised hospitality experiences offered at each hotel.

“Shangri-La is more than a physical place,” said Meyers.

“It is a state of mind – a magical world that you can get lost in. Making this film has been a wonderful and inspiring experience for me to explore what ‘Shangri-La’ means to modern travellers.”

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