E-ticketing issue

There has been a lot said about e-ticketing.

The Fiji Bus Operators Association had given thumbs up with government’s collaboration.

Of course the bus drivers will be trained on how to operate user-friendly machines and its application but, a question arises when: what happens if the drivers do not know how to fix some frequent errors or the e-ticketing machine stops working because of electrical problems or passengers board in but like to leave. How will the refund or cancelling the valid boarded e-ticket work?

What happens if passengers are willing to pay through the e-ticket but the machine is not working or giving generated errors?

I hope all trial and error can be sorted about before drivers and passengers become frustrated.

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