Consumers lack confidence, says Kumar

Consumer Council of Fiji CEO Premila Kumar. Picture: FT FILE

CONSUMERS in Labasa lack the confidence to speak up about issues affecting them, says Consumer Council of Fiji chief executive officer Premila Kumar.

At a workshop for traders and consumers organised by the Consumer Council of Fiji at the USP Labasa campus yesterday, Ms Kumar said most times when customers lodged a complaint about faulty products or against traders, customers would ask to remain anonymous.

“We have received a lot of complaints lodged at our offices around the country, but unfortunately when it comes to Labasa, not too many complaints come in,” Ms Kumar said.

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