Challenge for operators

Staff members during the New Year’s Eve celebration on Castaway Island Resort. Picture: SUPPLIED/STEVEN ANDREWS

INCLEMENT weather poses one of the greatest challenges for resorts operating in the outer islands.

And one property that has suffered greatly because of weather in the past is Castaway Island Resort.

The popular family resort was forced to close after sustaining great damage during Tropical Cyclone Winston.

Resort general manager Steven Andrews said since entering the cyclone season last November, they had already begun going over preparatory measures for the cyclone season.

“For us, as soon as we reach November, we pull out our cyclone manual,” he said.

“Every week, we have a head of department meeting to go over the cyclone manual and ensure that all departments are prepared and well-versed with what they are to do, depending on the type of forecasted winds and such so we prepare accordingly.”

He said the resort was not affected during the two cyclones last year.

“We were not affected but we keep a close watch on all information we receive and we prepare accordingly.

“Guests are kept updated and we work closely with all the transfer companies on whether the transfers would be running or not and so we co-ordinate their (guest) transfers.

“We do have a cyclone preparation in place and it starts from November and we continue to discuss the manual through until March.

“This is to tick the boxes to see if each department is prepared.”

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