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Fallen line

Hasmukh Patel, Chief Executive Officer
Wednesday, March 07, 2018

The picture featured in The Fiji Times (Tuesday, March 6, 2018) is of a fallen consumer service line (Mains) which in this case happened to be in Vuga St off Vesi Rd in Flagstaff.

The consumer's service line belongs to the customer and the customer is responsible for the upkeep and maintenance of this line.

This consumer's service line in question was isolated and is in de-energised state. The consumer who owns the line needs to engage the services of a registered electrical contractor to re-pull and safely remount the consumer's service line back to the installation. This would then be inspected by FEA before re-energising this line.

In the event, if the customer wishes to discontinue the supply of electricity to his/her installation, they need to formally notify the FEA to allow us to remove their consumer service line from the FEA pole.

FEA would also like to remind its valued customers once again that the customers are responsible for their consumer service lines (black wire connecting the FEA power pole to the consumer installation) and their service intermediate poles (if any), and therefore they need to ensure that these are free from any obstructions and are electrically safe.

Hope the above clarifies the matter.

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