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Best customer service provider

Vishaal Kumar
Tuesday, March 06, 2018

THE Land Transport Authority (LTA) has been recognised by LiveHelpNow for best customer service for February 2018.

The company, which is a customer service provider, weighs 10,000 clients each month against their metrics to determine the client which offers the best service.

LTA acting chairman Ashok Patel said being acknowledged by the software company reflected their commitment to fulfilling the core values of the organisation which was customer focused service delivery in the most efficient and innovative ways on digitalised platforms such as LiveHelpNow.

"Being able to stand out from 10,000 other big names from around the globe is a proud moment for our staff and management as we strive to meet customer satisfaction and be in line with the changing times," Mr Patel said.

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