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'Strong demand' for replacement batteries

Reuters
Thursday, February 08, 2018

WASHINGTON/San Francisco - Apple Inc (AAPL.O) has seen "strong demand" for replacement iPhone batteries and may offer rebates for consumers who paid full price for new batteries, the company said in a February 2 letter to US lawmakers made public on Tuesday.

Apple confirmed in December that software to deal with aging batteries in iPhone 6, iPhone 6s and iPhone SE models could slow down performance.

The company apologised and lowered the price of battery replacements for affected models from $US79 ($F158) to $US29 ($F58).

In the letter released Tuesday, amid nagging allegations that it slowed down phones with older batteries as a way to push people into buying new phones, the company said it was considering issuing rebates to consumers who paid full price for replacement batteries.

The letter, released by the US Senate Commerce Committee, also said Apple provided a phone-slowing software update in January 2017 but did not disclose it until a month later.








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