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Korean Air relocates operations

Source: Korean Air
Thursday, February 01, 2018

ONE of the world's top 20 airlines, Korean Air relocated its operations to Incheon Airport Passenger Terminal 2 (T2) on January 18. The largest flagship carrier welcomed passengers with an automated and innovative airport service and a total of four airlines would operate out of T2 — Korean Air, Delta Air Lines, Air France and KLM — all members of SkyTeam.

All passengers using these airlines must go to T2 for check-in and board their flight, instead of T1.

The grand opening of T2 means not only an additional passenger terminal but also a milestone in the Korean aviation industry to increase the international competitiveness.

Thanks to T2's cutting-edge technology, an eco-friendly architectural design and many other convenient passenger facilities, Incheon International Airport will strengthen its position as a main hub in Northeast Asia. In addition, T2 has been designed to eradicate problems that occurred in T1, and T2 is a benchmark for successful world-class airports.

Korean Air, a key airline of T2, will provide customers with extraordinary service, working in cooperation with other SkyTeam airlines to seek ways to attract transit passengers, such as the Joint Venture with Delta Air Lines. In this regard, the opening of T2 is an important opportunity to enhance the competitiveness of Incheon Airport and the Korean Aviation industry.

 Exclusive terminal for SkyTeam to ensure fast and seamless travel experience

Passengers of the four airlines (Korean Air, Delta Air Lines, Air France, and KLM) must depart and arrive at T2 from January 18 and it is essential that the road signage for T2 is followed by all passengers driving to the airport. When using public transportation, it is necessary to check the right terminal.

Even though there is a shuttle service between T1 and T2, it takes at least 20 minutes moving between the terminals.

The four airlines moving into T2 are some of the most important SkyTeam members.

Airline alliances always strive for consistent and seamless customer service between their members and T2, being exclusive to SkyTeam, is able to provide their frequent flyers with this consistency, including check-in, lounge, boarding and a reduced transit time.

The new terminal will enable passengers of the four airlines, including Korean Air, to experience a more convenient and transformed airport service. Korean Air has fully participated in the construction of T2, from design and planning, bringing their expertise in airport operation.

About Korean Air

With its modern aircraft and over 20,000 professional employees, Korean Air offers customers convenience and comfort. Korean Air's award-winning offerings of Korean and international meals and state-of-the-art inflight entertainment system provide passengers with a memorable inflight experience.

Korean Air introduced the double-decker A380 aircraft to its fleet in 2011 and made the interior more spacious than any other airline, with just 407 seats spread across three classes, with the top deck dedicated to 'Prestige' business class. The design also features the world's first onboard 'Duty Free Showcase' and three bar lounges.

More on Korean Air's programs, routes, frequencies and partners is available at

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