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Business forums end

Monika Singh
Tuesday, December 05, 2017

FOUR business customer forums, with the aim to foster trust, value and understanding with customers was completed by the Water Authority of Fiji recently.

WAF chief executive officer Opetaia Ravai said the four events provided the opportunity for discussions with WAF's commercial, residential and domestic customers, as well as institutions.

Mr Ravai said plans were in place to conduct the forums annually.

"Hosting the business customer forum on an annual basis is a great opportunity to meet with our customers, and this is also an opportunity for WAF to improve its services based on the feedback from them," said Mr Ravai.

The forum was held in Labasa on Thursday last week where WAF general manager customs service Sekove Uluinayau said: "It is good that we have a forum like this to talk to you and present our challenges and our successes, and to hear directly from you, because you are the most important stakeholder in any business."

A statement from WAF said customers in Labasa were informed about master plans in place, integrated meter management, liquid trade waste, as well as the ways to apply for myBill Info Card and the Rain Water Harvesting/ Free Water Tank Schemes.

The first forum was held at the Albert Park Pavilion Conference Room in Suva on July 26 this year, while three others were held this week in Lautoka, Ba and Labasa.

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