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Enhancing bankers' capacity a key priority

Filipe Naigulevu
Monday, October 30, 2017

ENHANCING the capacity of bankers in Fiji is a key priority for the Fiji Institute of Bankers (FIB) to meet the growing demands and expectations of the local banking industry.

Also to keep its members aware about the latest trends in banking security and counter measures, FIB had conducted a one-day workshop in Suva last Friday with more than 70 members attending.

According to FIB president and ANZ head of country Saud Minam, the training would help members protect investment and bank customers from fraudulent activities.

"Banking continues to evolve at a fast pace and we need to stay on top of global trends," Mr Minam said.

"In particular, as customers increasingly move towards the use of digital channels to do their everyday banking, including via ATMs, EFTPOs, internet banking and mobile phone banking, it is becoming more and more important for bankers to stay on top of the issues covered at the workshop to help safeguard our customers."

With the theme "The Fiji Banking Industry Service Paradise", the workshop focused on ATM/EFTPOS security related best practices, with a focus on money laundering and proceeds of crime.

The workshop, held at ANZ House in Suva, also helped participants assess threats and risks on ATM/EFTPOS and refine security alerting systems and processes.

It features international banking experts with a wealth of knowledge in ICT and banking who spoke on several issues related to the global banking industry.

These speakers included Mathew Heap, Barakat Elayyan, Anne Henry, Phiroze Meherhomji and Angela Phillips all from NCR Corporation, including Mangala Martinus of Payments Consulting Network.

Fiji Financial Intelligence Unit (FIU) director Razim Buksh also concluded by highlighting Fiji's anti-money laundering and combating the financing of terrorism regime.

Meanwhile, participants also learned about intelligent deposits at ATMs including the first step towards branch information.

Other topics such as ATM security, threats and counter measures including safeguarding ATM cards and PINs were covered.

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