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Unsafe practice

Luke Nacei
Sunday, January 21, 2018

MINISTER for Health and Medical Services Rosy Akbar has encouraged newly-inducted doctors to report their colleague if they suspect inappropriate behaviour or unsafe practice.

While addressing medical interns during their induction at the Southern Cross Hotel in Suva on Wednesday, Ms Akbar, said she was always saddened by complaints against doctors who were perceived to be disrespectful towards their patients.

"We need doctors who question and challenge. If you see a colleague behaving inappropriately or practising unsafely you should confront them. If you come across something that needs repairing it is your duty to report it — not just to assume somebody else will do so," she said.

"It saddens me when I hear reports of doctors who are rude, or perceived to be uncaring, in their dealings with patients.

"I also received complaints of doctors not being friendly to patient, not having to look at patients, not even a good morning, or afternoon or even a smile.

"I firmly believe that the vast majority of our patients receive excellent care but let us not forget that although we are providing them a service free of charge, we are treating our people who have feelings, and these can be our mothers, fathers, uncles, aunts and grandparents."

Ms Akbar also reminded the new interns of the quality of service they had to provide to their patients.

"In your first posting you may be posted to our health facilities that may be faced with many challenges but what really matters is the quality of your service that you will be providing to the community," she said.

Sixty-eight new doctors were inducted last week.

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