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Language boost for FPCL staff

Wednesday, November 15, 2017

Fifteen Fiji Ports Corporation Ltd (FPCL) officers last week graduated from 10-week Chinese language training course for beginners.

Speaking at the graduation last week, FPCL chief executive officer Vajira Piyasena said the course was relevant to their line of work and was aimed at improving efficiency, effectiveness and accountability because of the increasing number of Chinese nationals conducting businesses at the ports.

"To be honest, communication with our Asian customers has always been a challenge and through this training, we hope to address this need," Mr Piyasena said.

"They need to at least understand and communicate in the basic Chinese language in order to avoid any misunderstanding as we continue to work on improving our service delivery to our customers — regardless of where they are from and which language they speak."

Mr Piyasena congratulated the staff members on their graduation and saluted them for their effort and their positive attitude towards learning.

He also thanked the Confucius Institute of the University of the South Pacific for facilitating FPCL's request.

The course was tailor-made or specifically put together based on the daily experiences of the employees.

Majority of the course participants are based at Muaiwalu Wharf 1 where Chinese fishing vessels berth.

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