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Agency banking for bank's customers

Filipe Naigulevu
Saturday, November 11, 2017

THE country's only local bank has made it easier for its customers to get banking beyond normal banking hours through one of its recent partnerships.

HFC Bank yesterday announced that they were taking banking convenience to another level with its agency banking, a partnership between the bank, Vodafone Fiji and the Pacific Financial Inclusion Programme (PFIP).

The partnership, which was launched in September this year, provides convenient access to banking services through agent outlets.

Progressively in its pilot phase, the agency banking will allow HFC Bank customers to have banking services through Vodafone agents and Valuefone outlets.

More than 10 outlets have signed up and have started providing this service in the Central Division where customers can withdraw, deposit, transfer, pay bills and top up their phones through agent outlets. HFC Bank acting chief executive officer Raj Sharma had urged their customers to try the service which was a very convenient platform for accessing banking services.

"The transaction hits customers' accounts in real time which means there are no delays in clearing the funds," he said.

The service is available through key Vodafone and Valuefone stores in Suva, Nausori and Tailevu, such as Vodafone Triangle, MHCC, Damodar, Valuefone Nausori, Valuefone Tailevu and more.

The bank also announced the service is also being rolled to the Western and Northern divisions which will include stores in Nadi, Lautoka, Sigatoka, Ba, Tavua, Rakiraki, Labasa and Savusavu.

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