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Fake product alert

Monika Singh
Thursday, October 12, 2017

THE Consumer Council of Fiji has urged people to lodge their complaint through the national consumer helpline if they have concerns on certain products in the marketplace.

This message to consumers comes after the council recently received a consumer complaint whereby the consumer paid $10 for a bottle of pure honey in Rakiraki market which tasted more like molasses than honey.

A statement from the council stated its officers visited the market vendor to establish the facts and it was found that the said product was indeed mixed with molasses.

Council CEO Premila Kumar said the market vendor refunded the $10 to the complainant and removed the bottles of honey from his display shelves and further claimed that his supplier had deceived him into buying the fake honey products.

Ms Kumar said consumers should be aware of such fake products in the market and cautioned consumers against buying fake honey products.

"Poor enforcement of the Food Safety Act is the reason for traders and retailers to engage in unscrupulous practice.

"It is unacceptable that retailers don't conduct quality check and push the blame to suppliers. According to consumer protection laws, traders and retailers must understand that consumers will hold them accountable for shoddy products and not the suppliers," she said.

She said in order to ensure that such issues were properly scrutinised and investigated, the council also reported the matter to the Health Department of Lautoka City Council.

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