HEALTH permanent secretary Dr Eloni Tora says waiting time will always be a fact of life when it comes to medical care.
He was responding to a survey by the University of the South Pacific about the services provided in the Nadi and Lautoka hospitals. Speaking in Lautoka last week, University of the South Pacific economics lecturer Dr Baljeet Singh said the survey was especially critical of the amount of time people spent waiting to receive medical attention.
He said those surveyed reported it took about 78 minutes before they could get to see a doctor.
"And from the population sample, only 78 per cent were able to see the doctor, only 35 per cent said they received medicine after seeing a doctor and only 37 per cent were satisfied with the kind of services that were provided to them," he said.
Dr Tora said waiting time would always be part of medical care because of the complexities of a human body.
"Processing (the human body) includes taking a history, physical examination and investigations have to be made even before any treatment is prescribed," he said.
"Each of these steps take time, hence the wait."