"IT has been more than four months and I still have not heard from the Ministry of Health," Farina Nisha said from her Koronivia home in Nausori yesterday.
Ms Nisha's story was highlighted in this newspaper in April early this year.
She had claimed that she delivered her son Mohammed Uzaer Ali on April 13 while being forced to walk from the observation room in the maternity ward to the delivery room, allegedly resulting in the newborn falling on the floor and suffering injuries.
"I had lodged a complaint with the Ministry of Health after the incident and I also met with the Minister Dr Neil Sharma," Ms Nisha said.
"He said they were going to look into it and conduct investigations but until today, I have not heard anything from the ministry about my case."
Ministry of Health spokeswoman Evelyn Mani confirmed that a complaint was filed on the March 7, 2014, and Health Minister Dr Neil Sharma had also met Ms Nisha with regards to the incident.
"Investigations into this allegation have been completed. The case has been resolved and the ministry is pleased to report that the mother and baby are both well," a statement from the ministry said.
"The Health Ministry respects confidentiality of its clients and as such, details of complaints/cases cannot be released to the public.
"We have reviewed internal procedures in an attempt to prevent similar incidence from happening again."
Ms Nisha still insists Mohammed's condition has not improved, claiming it has just gotten worse despite several tests being conducted on him and assurances from doctors that her son should be better now.