Fiji Time: 4:37 PM on Saturday 13 February

Fiji Times Logo

/ Front page / News

Service upgrade expected

Siteri Sauvakacolo
Wednesday, July 23, 2014

WORKS carried out by enforcement officers of the Land Transport Authority are expected to improve soon.

This followed numerous complaints from the public on how they lacked basic customer service.

LTA spokesman Iliesa Sokia said LTA conducted a two-day workshop for enforcement officers to assist them improve their services.

"We had speakers from corporate bodies and also speakers within the organisation and the CEO, Naisa Tuinaceva, reiterated on the need for change in portraying the image of the authority," Mr Sokia said.

"I believe they face a lot of criticism from the general public and one of the main areas they lack is professionalism.

"We work within the confines of the law and we will try and improve our services."

He said while some enforcement officers were actually helping customers, there were a few who still lacked in this area and had painted a bad picture of the institution.








Fiji Times Front Page Thumbnail

Kaila Front Page ThumbnailFiji Times & Kaila Frontpage PDF Downloads

Use the free Acrobat Reader to view.

Westpac
Code Inward TTs Outward TTs
CAD 0.65860.6396
JPY 53.786250.7862
GBP 0.32630.3183
EUR 0.41800.4060
NZD 0.71170.6787
AUD 0.66930.6443
USD 0.47540.4584

from

$0.00

Exchange Rate updated on 12th February 2016

Today's Most Read Stories

  1. Fit for PM
  2. Forces top payout
  3. Claims of breach dismissed
  4. $1.2m college
  5. Serious concern
  6. Spain 7s team to train in Fiji
  7. Winston 'no threat'
  8. Rakiraki worst affected
  9. ERP amendments 'set platform for progress'
  10. FLOTSAM AND JETSAM

Top Stories this Week

  1. Angry 7s fan smashes TV screen Tuesday (09 Feb)
  2. Dead on the beach Thursday (11 Feb)
  3. Need speed Monday (08 Feb)
  4. 3 MPs are out Wednesday (10 Feb)
  5. NZ 7s final refereeing charade an embarrassment Monday (08 Feb)
  6. Ryan: Sunshine ahead Tuesday (09 Feb)
  7. Investigation as nurse falls with baby Tuesday (09 Feb)
  8. Sydney 7s thriller Wednesday (10 Feb)
  9. The origin of Fiji's sevens series Monday (08 Feb)
  10. Sevens change Wednesday (10 Feb)