THE Fiji Revenue and Customs Authority has clarified residents in the south-end of Taveuni were well informed about the return of their voter registration cards.
Responding to concerns raised by aspiring politician Roshika Deo that she could not collect signatures because people had no identification cards, the authority said the villagers had agreed to give their cards to enable the processing of their FNPF-FRCA joint identification cards.
FRCA CEO Jitoko Tikolevu said members of the public were offered an opportunity to apply for the joint card.
"The requirements of the joint card registration involved birth certificates and a photo ID," Mr Tikolevu said.
"Where electricity was available, documents were either scanned or photocopied and returned to applicants on the spot.
"Members of the public were informed that due to the volume of applications and the availability of shipping services to the island, the cards would be delivered within a month."
Mr Tikolevu said 17 people have had their voter registration cards taken by his team and returned.
"The 17 EVR cards that were taken from the farmers in south Taveuni have been returned with their FNPF-FRCA joint ID cards.
"We will always try and improve our customer services.
"In areas where we do not have our offices, we will always try and take our services to them and as much as possible ensure that our processes are suited to the needs of our stakeholders."