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Fiji Time: 11:07 PM on Wednesday 27 August

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Poor service irks residents

Luke Rawalai
Tuesday, June 24, 2014

PEOPLE in remote areas of Vanua Levu have raised their concerns on what they say is a pathetic services provided by Telecom Fiji.

Complainants continue to inundate The Fiji Times office in Labasa saying their concerns have fallen on deaf ears.

Also Island owner Jim Bandy said they were tired of raising their complaints with the company's Labasa office.

Mr Bandy said the telephone reception on his private island between Naodogo and Udu was pathetic.

"Our phone communication system could be down for weeks and we have to travel right to Labasa which costs us hundreds of dollars just to make calls and update ourselves with our business contacts," he said.

Business owners in Savusavu had also voiced their concern on the condition of the phone and internet reception on their properties which are usually located off Savusavu Town.

Questions sent to the company's general manager corporate services Samuela Vadei remain unanswered.


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