USE registered and Express Mail Service (EMS) when sending valuables overseas through the mail.
This is the advice Post Fiji head of postal services Seveci Tora is giving to members of the public who send mail through the post office.
Mr Tora said people should also advise their family members living overseas to use these two modes of mail conveyance.
"They should use registered and Express Mail Service (EMS) where the item can be traced and tracked," he said.
He said there were several reasons letters or valuables sent through the post office did not reach their destinations.
"These could be non-delivery address that is beyond the postmen delivery areas, insufficient address of the receiver, wrongly addressed mails, we have also found out that some families are sharing one mailbox and in some cases family members do not receive their mails even though we have proof that indicates that this particular mail has been sorted into this particular mailbox.
He said Post Fiji had a zero tolerance stand on employees found stealing mails.
"Any staff found stealing mail is immediately terminated and the matter reported to police.