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Faster service for customers

Salaseini Moceiwai
Tuesday, May 27, 2014

CLIENTS of Life Insurance Corporation of India in the North will have better access to their policy information now that the company has launched its online system.

Company officials converged on their Labasa branch at Savilla House last Thursday to witness the occasion.

In launching the system, LICI general manager Vimlesh Kumar Dhar said since the inception of the company in Labasa in 2009, operations were always slow.

"Now, the policy back-up system will be updated every week and policy holders can have access to their transactions right here instead of depending on Suva," Mr Dhar said.

"With this new system, Labasa will be connected to Lautoka and Suva. The system is expected to foster efficiency and online registration of interested policy holders.

"All future proposals will be made online and this will make the work of the agents much easier."

Mr Dhar said there were also plans to upgrade the level of service at the northern office.

"We plan to have a bigger office and recruit more agents here if the need arises.

"It's all about providing the best, efficient and excellent service to our customers and we will work towards ensuring this happens in the North."


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