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Digicel refutes delay claim

Tevita Vuibau
Sunday, May 11, 2014

DIGICEL says it is not the source of delay in the e-ticketing system despite government assertions made yesterday that the company has not yet joined the e-ticketing party.

Speaking at the Fiji Bus Operators Association annual general meeting, Attorney-General and Minister for Transport Aiyaz Sayed-Khaiyum said Digicel was still working on the technical aspect of its system.

"We have put in place a decree, we have got Digicel and Vodafone and the third provider are talking together but unfortunately Digicel has still not come up with the goods," Mr Sayed-Khaiyum said.

"That is a fact, they still have not come up with the technical aspects, you obviously need at least two competitors, you need to be talking to each other, their equipment, their machines, their software solutions need to be talking with each other."

But Digicel commercial director Andrew Skelton said their system was ready.

"That is incorrect," Mr Skelton said regarding the delays.

"We are ready to go, we are currently the only operator in the country that has tap-on tap-off capability."

He added the delay was in making the e-ticketing machines interoperable — allowing cards from the three competing service providers to be compatible with each other's machines.

"One of the key pillars of the regulations is interoperability and no operator in the country has interoperability."

Meanwhile, Mr Sayed-Khaiyum has warned bus operators they would be fined if their drivers did not allow passengers with e-ticketing cards in buses whose machines were not working.

"You must ensure that of your bus drivers and if your machines do not work and somebody has got an e-ticket and your machines do not work or cannot read it, that's your problem.

"The bus driver must allow the travelling passenger on to the bus. Under the decree you will also be fined."

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