Fiji Times Logo

Fiji Time: 8:14 PM on Monday 22 September

/ Front page / News

Drivers with attitude

Luke Rawalai
Wednesday, April 09, 2014

LTA has noted an increase in arrogant and ungrateful public service vehicle (PSV) drivers.

Authority CEO Naisa Tuinaceva said PSV drivers must change their attitude and behaviour to get customer satisfaction.

Mr Tuinaceva said their offices in the North, West and Central divisions had been inundated with disgruntled patrons complaining about the drivers' attitude.

"We receive complaints from all people, students, young people the senior citizens and some come personally to us and lodge complaints at our complaints centres and the LTA Facebook page," he said.

"We are particularly concerned because it's a human factor, it deals with the human mind and heart and we do not have the facility to deal with this kind of human behaviour.

"Taxidrivers in particular are the ones complained about a lot, followed by complaints against bus drivers.

"We are requesting all PSV drivers to remember that the most important people are the general public."


Fiji Times Front Page Thumbnail

Kaila Front Page ThumbnailFiji Times & Kaila Frontpage PDF Downloads

Use the free Acrobat Reader to view.

Today's Most Read Stories

  1. PM's 1st mission
  2. Bainimarama's promise: I will serve all
  3. Free air travel for locals
  4. Civil service reform
  5. Back from the dead
  6. Bainimarama to be sworn in as FijiPM
  7. Parties make assessments
  8. Double winner to continue advocacy for the elderly
  9. Police probe incident
  10. Electoral Commission announces seat allocation

Top Stories this Week

  1. FijiFirst claims 60 per cent Thursday (18 Sep)
  2. Parties reject result Friday (19 Sep)
  3. Leader of the pack Thursday (18 Sep)
  4. No stop Friday (19 Sep)
  5. Fiji First in strong lead: Fiji Elections Saturday (20 Sep)
  6. No $20m ransom Tuesday (16 Sep)
  7. FijiFirst leads Thursday (18 Sep)
  8. Elections supervisor to announce final results Friday (19 Sep)
  9. PM's 1st mission Monday (22 Sep)
  10. Election office begins to receive final results Friday (19 Sep)