Fiji Time: 10:15 PM on Friday 28 October

Fiji Times Logo

/ Front page / News

Call for foolproof networks

Luke Rawalai
Friday, March 21, 2014

MOBILE phone companies should ensure their networks are fool-proof, says Consumer Council of Fiji CEO Premila Kumar.

Speaking during a council workshop in Labasa yesterday, Ms Kumar said they continued to receive complaints from consumers regarding hoax texts claiming certain prizes have been won.

She said mobile phone companies should ensure their networks were not infiltrated by these gimmicks.

"The majority of these relate to some form of promotions that has been hoaxed which customers had wasted their money on," she said.

"It is only time that the mobile companies are taken to task and be held responsible for not ensuring their networks are safe and secure.

"These forms of gimmicks are high-risk because they normally demand personal information from customers relating to their bank accounts and more."

Ms Kumar said a Vodafone Fiji consumer recently expressed concern about how their mobile numbers were accessed by these hoaxers.

"This is a serious matter that needs to be looked into by the mobile company."

Vodafone Fiji's head of corporate affairs Shailendra Prasad said they could not be accessing individual phone accounts.

"That will be an intrusion into the customer's confidentiality," he said.

"The internet is a mode of access that is now available all over the globe and we cannot control the texts and other calls made to these mobile phones.

"As a business, we follow globally-accepted mobile phone business practices and continuously strive to improve our product and service delivery to our consumers."

Fiji Times Front Page Thumbnail

Kaila Front Page ThumbnailFiji Times & Kaila Frontpage PDF Downloads

Use the free Acrobat Reader to view.

Code Inward TTs Outward TTs
CAD 0.65510.6361
JPY 52.191449.1914
GBP 0.40080.3928
EUR 0.44880.4368
NZD 0.69410.6611
AUD 0.64810.6231
USD 0.49140.4744



Exchange Rate updated on 28th October, 2016

Today's Most Read Stories

  1. Baber is Fiji 7s coach
  2. Baber: Highest coaching accreditation
  3. Daughter steps up for mum, workers
  4. SODELPA approves Rabuka's election plan
  5. Chand wins three gold
  6. Quake fear
  7. Vehicle imports top 8000
  8. Naisua: There is nothing to fear
  9. Villagers return home
  10. PM against human rights abuses

Top Stories this Week

  1. True to an early love Wednesday (26 Oct)
  2. Qiliho attends trial Wednesday (26 Oct)
  3. Death probe Sunday (23 Oct)
  4. Fiji pearls make history Monday (24 Oct)
  5. Fijian 7s surprise Tuesday (25 Oct)
  6. Love conquers all Sunday (23 Oct)
  7. Prepare for the worst, says Kumar Wednesday (26 Oct)
  8. Ro Teimumu frets over leadership Wednesday (26 Oct)
  9. Food runs low Thursday (27 Oct)
  10. NFP calls for public holiday Wednesday (26 Oct)