THE Fiji Red Cross is reminding people that their distribution of relief packs is only for those who need it according to their assessment.
Disaster risk management co-ordinator Eseroma Ledua said their volunteers have faced issues from people who demanded relief packs.
"Some people think when we come with our truck of supplies, that Father Christmas is coming," Mr Ledua said.
"Volunteers have been sworn at, told to come back and bring more packs. We have had people come here to our office asking for packs."
Mr Ledua said while many homes were affected by the flood, not all needed relief assistance.
"We have done our assessment and only the people that we have seen that need it will receive packs.
"Distribution is based on need identified through assessment.
"The perception from the public is a little different from how we distribute."
Mr Ledua said only after an assessment was done will the distribution of relief packs be conducted.
This, he said, was a transparency process the Fiji Red Cross had always practised.
"We expect to complete all relief assistance at places affected by the flood by the end of the week.