Health Ministry spokewoman Evlyn Mani said the Ministry of Health has put in place strategies to minimise the waiting time for patients not just in Valelevu but in health facilities across the country.
This, after members of the public seeking medical attention at the Valelevu Health Centre on Monday waited for more than six hours before they were seen by a doctor, while others simply returned home.
People, mainly from the Nasinu area began arriving at the health centre at 7am but had to wait for more than half a day before they could be attended to.
"The ministry has increased the number of medical personnel at major health centres in populated areas such as Valelevu to cater for an increasing demand in health services," Ms Mani said.
She confirmed that three doctors were assigned to the Valelevu Health Centre but they were rostered to various shifts in a day.
"While the usual process of patient referrals is carried out, there will always be cases where doctors will attend to critical cases including emergencies," she said.
When this newspaper visited the health centre on Monday, some people were returning home, tired of waiting.
Nadawa resident Taivaita Rokoadi and her five-year-old son were at the health centre at 7am.
Ms Rokoadi suspected dengue fever as the cause of her son's sickness.
But when the team from this newspaper arrived at the centre at 12.45pm, Ms Rokoadi and her son had still not been attended to.
"It's really frustrating," she said.
"I brought my son early in the morning, up until now he still has not been seen.
"They told us there were no more numbers to be given out and that they would give out the numbers at 11am.
Frustrated Nadera resident Nazreen Rehana and her son left the hospital for a private medical clinic.
"There are no more numbers for us, and we've been here since 7am," Ms Rehana said.