COMPLAINTS against police in Lautoka continue to be a major issue, says Lautoka Police Station officer in charge, acting ASP Samisoni Naqica.
"Complaints against officers continue to come into my office and this is something that we need to look into," acting ASP Naqica said.
He was speaking during a farewell parade for 20 officers on transfer to other stations in the country.
"People continue to tell us about the behaviour of officers and how we present ourselves in certain situations."
He said customer service was also an issue which officers were not adhering to.
"We need to improve the way we deal with people and there are certain ways of speaking and addressing the public to ensure their concerns are addressed and that we are doing our work to the best of our abilities.
"Manpower is one of our major concerns but we are grateful to our Police Commissioner for sending out more people to our stations.
"Individualism still exists within the unit and this is something that needs to be stopped.
"We need to work together as a team to ensure that our duty is being carried out properly and that we are serving our people."