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Fiji makes top five

Torika Tokalau
Friday, January 17, 2014

FIJI has been named among Consumers International's (CI) top five biggest wins for consumers for 2013.

CI, a global consumer body with 240 member organisations in 120 countries, serves as an independent and authoritative global voice for consumers since it was founded in 1960.

The organisation applauded the government for upholding consumer rights by announcing the setting up of the Consumer/Compensation Tribunal in Fiji.

It said in a statement the Consumer Council of Fiji had campaigned for major changes in the law to improve the lives of consumers, and its advocacy worked.

Council CEO Premila Kumar said the tribunal would ensure consumers had access to a clear, simple, flexible and affordable redress system.

She said the right to effective redress was a fundamental consumer right.

"This government initiative will ensure all aggrieved consumers, irrespective of their social and financial background, have access to justice and redress," she said.

"Presently, many consumers just don't have the money to seek justice in the courts as many times the costs of legal proceedings are higher than the compensation amount."

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