THE performance of the police in the Western Division needs to be improved as a result of their failure to meet key performance indicators in 2013.
Speaking to 330 police officers from the division, Acting Commissioner of Police Ravi Narayan said more work was needed to reduce complaints and disciplinary offences by officers.
"In the reduction of complaints and disciplinary offences by 50 per cent, DPC (West) you need to work harder for your division as you fell short of the target recording a 47 per cent decrease," said Mr Narayan.
"My office continues to be flooded with complaints about service delivery which boils down to systems and processes.
"We're still failing to get the basics right, so I urge you all to relook at your roles."
Mr Narayan revealed the division also failed to meet an important key performance indicator.
"In the reduction of serious crimes by 10 per cent, the force recorded a reduction of 17 per cent, however, there was an increase of 6 per cent in your division.
"You need to relook at your current strategies because currently what you're doing isn't working."
In other areas, the division recorded a major reduction of crimes against women by 87 per cent, an 81 per cent reduction of crimes against children.
The division also recorded a 70 per cent detection rate.
"In the reduction of serious crimes by 10 per cent, while we managed to reduce the rate at the national level by 22 per cent, the same can't be said for your division as you fell short recording a 7 per cent reduction.
"This is not good enough and it's time to review your current strategy."
The division also received criticism for its failure to reduce crimes against women.
"Another area of concern for this division is that of the reduction of crimes against women.
"Your division only managed to record half of what was required, registering a 5 per cent reduction."
Mr Narayan said the onus was on the divisional police commander west and his officers to turn things around in the next quarter.