THIS year marks a new era in service delivery for the Fiji Police Force.
Acting Commissioner Ravi Narayan no longer expects just any kind of service but "quality service".
"This simply means that in whatever unit or field you're serving in, carry out your duties with the highest level of professionalism," he told police officers yesterday.
"Approach your duties with the right attitude so that you will make an impact and a lasting impression on those you serve."
Mr Narayan said training would also be a critical area of focus for the organisation, saying it had been incorporated into the force's training plan.
He said the focus would be on upskilling police officers of all ranks.
"Once that is done, I am sure that we will be able to improve on our service delivery which the people of this nation rightfully deserve," he said.
Mr Narayan also told the officers not to be caught up with the achievements of the past but focus on how they could improve.
He said the force was an organisation that could never say it had done enough.
"Expectations from the private and public sector as well as government will continue to grow and we have to be ready to face whatever comes our way," he told his officers.