Fiji Time: 6:15 AM on Saturday 13 February

Fiji Times Logo

/ Front page / News

Authority updates information

Salaseini Moceiwai
Thursday, January 09, 2014

THE LTA is conducting a data verification exercise to maintain its updated information system on all its customers nationwide.

Authority CEO Naisa Tuinaceva yesterday said the exercise would enable the LTA to serve its customers more efficiently.

"The authority is working towards improving customer service this year and beyond," he said.

"Data verification is important, especially when the authority needs to contact customers quickly and notify them of their status."

Mr Tuinaceva said customers would need to clear issues such as fines, fees and charges so that these do not affect their next transaction.

"After going through customers' data, we have seen that there was insufficient information available.

"However, at times when the authority sends out advance notices, warnings, traffic infringements notices (TINS) or advice, it doesn't reach customers on time."

Mr Tuinaceva said recently there was a lot of return-mail, and these were mostly TINS sent via postal addresses stored in the LTA database.

He said TINS sent via postal addresses were supposed to reach the receiver within 21 days, so that they remained current and gave the receiver time to settle fines within the stipulated period.

"TINS received 21 days after the processing date are considered defect and are returned to the authority.

"Having more means of verifying physical and postal addresses give the authority alternative ways to reach customers in time.

"The authority is also requesting customers to make it their business to inform the authority of their new physical and postal addresses and contact details."








Fiji Times Front Page Thumbnail

Kaila Front Page ThumbnailFiji Times & Kaila Frontpage PDF Downloads

Use the free Acrobat Reader to view.

Westpac
Code Inward TTs Outward TTs
CAD 0.65860.6396
JPY 53.786250.7862
GBP 0.32630.3183
EUR 0.41800.4060
NZD 0.71170.6787
AUD 0.66930.6443
USD 0.47540.4584

from

$0.00

Exchange Rate updated on 12th February 2016

Today's Most Read Stories

  1. Walkout
  2. State officials on standby
  3. More Russian arms
  4. Families apply for stay of execution order
  5. PARLIAMENT'S ORDER PAPER FOR TODAY
  6. TC Winston intensifies into category two as it wends
  7. Fiji safe
  8. Call to utilise highway
  9. 10,000 students absent daily
  10. Police warn against complacency

Top Stories this Week

  1. Angry 7s fan smashes TV screen Tuesday (09 Feb)
  2. Dead on the beach Thursday (11 Feb)
  3. Need speed Monday (08 Feb)
  4. 3 MPs are out Wednesday (10 Feb)
  5. NZ 7s final refereeing charade an embarrassment Monday (08 Feb)
  6. Ryan: Sunshine ahead Tuesday (09 Feb)
  7. Investigation as nurse falls with baby Tuesday (09 Feb)
  8. Sydney 7s thriller Wednesday (10 Feb)
  9. The origin of Fiji's sevens series Monday (08 Feb)
  10. Sevens change Wednesday (10 Feb)