THE Public Service Commission says constant attempts to improve its service has resulted in dramatic improvements across the commission.
PSC deputy permanent secretary Iliesa Lutu made the comments as the PSC presented its awards received from the Service Excellence Awards and Fiji Business Excellence Awards to their line minister Prime Minister Commodore Voreqe Bainimarama.
"There are basic economic implications of our actions, particularly in the manner in which we interpret rules and regulations and in the process if we become bureaucratic," Mr Lutu said.
"I am pleased to say that our journey for civil service excellence has helped us change that attitude and become more forthcoming and facilitatory."
He said the pursuit of excellence was happening at all levels and all departments and ministries of the civil service and this was paying dividends.
"As a result, we have seen remarkable change in attitudes, perceptions and culture within the public service.
"A number of agencies are participating in the Fiji Business Excellence Awards and for PSC being recognised in the prizes category for both FBEA and SEA is a true commitment to excellence."
Mr Lutu added the civil service organised civil service excellence award programs each year and also provided training in the Malcolm Baldridge framework to more than 500 evaluators.
"We have also brought down renowned experts, particularly from Asia, to talk about business excellence and service delivery issues to civil servants."