EDUCATION Ministry permanent secretary Dr Brij Lal believes Service Excellence Award (SEA) training will help school headteachers and principals implement changes of improvement in their schools.
Dr Lal advised the 14 headteachers and principals from government schools who attended the SEA training on Wednesday to aspire for excellence in their service delivery.
"As school leaders, it is mandatory that SEA practices are introduced and cultured into your processes and systems for continuous improvements," he said.
"This year, we are focused on the theme "Step Up" and I firmly believe that SEA is a tool that will certainly allow us to implement changes in our schools that will contribute to improvements."
Dr Lal said his ministry was working at implementing the SEA practices throughout institutions nationwide.
"The Service Excellence Award initiative is mandated by PSC for all government agencies to strive for excellence in their service delivery.
"Your presence in this workshop will empower you and equip you, and that when you return to your respective schools, you will return as a stronger and firmer leader."
SEA is guided by the Malcolm Baldrige Framework, which has been proven to improve performance and effectiveness.
Dr Lal said it was envisioned that all schools would participate and effectively culture the SEA principles and philosophies by 2014 onwards.