LANDLORD and tenancy complaints have declined over the past years in the Northern Division as a result of landlords complying with the Fair Rents and Distress for Rent Act 1978.
The statement was revealed to a group of participants by the Consumer Council's Northern branch officer Nanise Veikoso at a workshop in Labasa yesterday.
In her presentation, Mrs Veikoso said only six landlord and tenancy complaints had been recorded so far this year.
"Some of the tenants complain about the landlords failing to provide a tenancy agreement or contract for proper understanding of terms and conditions of both parties," she said.
"In some cases, landlords deliberately ignore and refuse to sign an agreement drawn up by the tenants or tenants enter into tenancy without an agreement but later insist on one, which the landlord avoids or refuses.
"Some landlords fail to issue receipts after tenants pay their rent or bond money."
Mrs Veikoso said it was only prudent for tenants to always demand a receipt to avoid any misunderstanding.
"We also want to stress the importance of privacy where landlords are required to respect the privacy of tenants.
"We have had complaints from consumers where landlords are not honouring the tenancy agreement such as interfering with the tenants' privacy.
"In fact, the landlord should ask the tenant's permission to enter their premises.
"Also, some landlords are fond of carrying out renovation works without consulting the tenants.
"They should inform the tenants first," she added.
The workshop ended yesterday.