THE Fiji Bus Operators Association (FBOA) has welcomed the LTA's new PSV educational review plan.
On that note, however, the association said it was important to understand that there were a number of bus drivers who were not disrespectful to the public.
"We understand the need to improve customer service standards however, while we support the initiative, we wish to point out that not all bus drivers are disrespectful to the public," association general secretary Rohit Latchan said.
"Many of our drivers have provided courteous and loyal service to us as bus operators and the public, and they are just as important to the successful operation of the bus industry."
Mr Latchan said while they admired the LTA's goal, they hoped to find some flexibility in the plan.
"We would like to see some flexibility to allow those who may not have completed high school but who demonstrate an ability to learn and grasp the concepts of public service and defensive driving to be given a chance to obtain a PSV.
"We would like to work with the LTA and other relevant agencies to establish an academy that would teach PSV drivers not only about defensive driving and first aid but about customer service and people skills as well.
"This we believe will go a long way in addressing many of the issues raised by the LTA."