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Nurses warned

Nasik Swami
Sunday, April 21, 2013

NURSES in the country have been warned to be more compassionate, caring and committed in serving their patients.

This was outlined by Health Ministry, director nursing Silina Waqa-Ledua in an interview yesterday following complaints against the attitude of nurses in the country by patients.

Mrs Waqa-Ledua said the ministry would not defend and accept the bad attitude of nurses.

"Nurses are supposed to be serving our people, not only serving but having the right attitude and right responses to the needs of our people," she said.

Mrs Waqa-Ledua said there was no excuse acceptable for nurses to be rude and to have bad attitude towards people seeking services at health centres or hospitals.

"For me, being at the helm of nursing leadership, I will not accept that rudeness and the bad attitude."

The director highlighted that some of the bad attitudes included being rude and not answering in a polite manner.

"Patients come in and we do not expect them to know everything. They are entitled to the questions that they ask and we need to respond to them."

Mrs Waqa-Ledua said disciplinary actions were taken against nurses for such behaviour.

"For those that have been reported to us, we have discussed them at our national disciplinary committee, we have counselled them and not only disciplined them but we have taken procedures that will improve their behaviour."





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