Fiji Times Logo

Fiji Time: 1:40 AM on Tuesday 2 September

/ Front page / News

Go the extra mile, PSC urges

Torika Tokalau
Thursday, April 04, 2013

PUBLIC servants should be prepared to go the extra mile to ensure the services they provide are to the best of their abilities.

This was the message from Public Service Commission permanent secretary Parmesh Chand at the launch of the Training Programme on Service Excellence in Suva yesterday.

"We need to continuously explore innovative and simpler ways of dealing with day-to-day work activities to improve service delivery to ordinary members of the public," Mr Chand said.

"In doing so, we need to fully embrace change."

He said striving towards service excellence was a continuous process.

"It requires ongoing commitment and investment in areas such as training, systems improvements, monitoring and evaluation, responsiveness to client feedback, innovation and knowledge sharing and remaining proactive."

The three-week long training which began yesterday will be conducted by the president of Total Quality and world renowned trainer in service excellence Paul Steel.


Fiji Times Front Page Thumbnail

Kaila Front Page ThumbnailFiji Times & Kaila Frontpage PDF Downloads

Use the free Acrobat Reader to view.

Today's Most Read Stories

  1. Going Golan
  2. Tough but right
  3. Military not taking sides
  4. Rewa victory
  5. 'Kavaholics' told to drink in moderation
  6. Accident in Nadi claims man's life
  7. Police complete Soko death probe
  8. Breakdown concerns
  9. Roosters move to second
  10. PM: Negotiations with Al-Nusra Front proceeding

Top Stories this Week

  1. Shocking discovery Tuesday (26 Aug)
  2. Van Gaal unhappy Wednesday (27 Aug)
  3. Unhappy Fijians Tuesday (26 Aug)
  4. Commander confirms captured soldiers 'safe' Friday (29 Aug)
  5. Unacceptable Tuesday (26 Aug)
  6. Police act Wednesday (27 Aug)
  7. Show of support Thursday (28 Aug)
  8. Dad tells of heartache as son is buried Wednesday (27 Aug)
  9. Going Golan Monday (01 Sep)
  10. Rebels take our soldiers Saturday (30 Aug)