DISCOLOURED water and continuous intermittent supply are frustrating a group of customers in the Northern Division.
The farmers and estate owners in the south end of Taveuni said they complained about the intermittent water supply for the past two months while some residents of Savusavu raised their concerns about discoloured water coming out from taps.
Abi Sarap, an estate owner, said for the past months, he had to fork out money to hire carriers to nearby areas to collect water.
"It is frustrating because we have faced this for almost two months and informed WAF about the situation but nothing has been done," he said.
"We continue to face intermittent water supply in Ura and we are getting fed up.
"I have a poultry farm to take care of and keep clean, so it is important that we have water all the time."
Dalo farmer Ioane Batita described the situation as deteriorating.
"It has been like this since last year with intermittent water supply almost every day — it is frustrating."
In Savusavu, a group of residents in town continue to receive discoloured water, with Asinate Walotu saying the water does not change colour even when it's boiled.
"We receive brown coloured water from the taps and even when we boil it, it is still brown and we have to drink it.
"We can't afford to buy bottles of water from the supermarkets because they're expensive," Ms Walotu said.
WAF spokeswoman Fulori Turaga said they were aware of the situation.
"Please note that WAF is aware of the intermittent supply faced by residents in Qarawalu, however, our production team is working to wards rectifying the issue," she said. "Also be advised that intermittent supply is due to the lack of power in the area, therefore WAF has to source power from generators to ensure the people of Qarawalu still receive water."
For residents in Savusavu, Mrs Turaga said the cause of discoloured water was because of the bad weather.
"Our source is located high in the mountains and therefore, some residents will still notice discoloured water on a good day.
"Our team usually carries out the process of flushing to ensure the colour is restored.
"However, this water is treated water."