BUSINESS excellence involves adopting a holistic approach to strengthen management systems and processes of an organisation for growth and productivity improvements.
The comments by National Training and Productivity Centre business and information technology deputy director Sachin Deo were directed at 37 participants from 13 organisations who attended the Fiji Business Excellence Awards (FBEA) applicant information seminar yesterday at the NTPC in Nabua.
The two-day awareness program highlighted details of the FBEA framework guidelines for applications. "The business excellence initiative helps organisations by addressing and improving their performance against the requirements of an internationally benchmarked business excellence framework," Mr Deo said.
"It helps organisations know where they are on the excellence journey and what they need to do to achieve a higher level of performance."
"The common cause of failure for such improvement programs is neglecting the system concept."
Six new organisations are participating in the event. Applications for the awards are expected to be submitted mid-year with the awards ceremony sometime in November.