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Complaints pour in

Luke Rawalai
Friday, March 01, 2013

MEMBERS of the public continue to complain about the e-ticketing system — this time at e-ticketing cards that have run out at the major registration site in Labasa.

Many villagers travelling from the interior of Macuata have been turned away by staff because there were no more cards.

Latileta Dituraga of Dogotuki said she had come a long way just to learn that the card was out of stock.

"You know Vodafone is a big company but for us poor people who travel this far, this costs money and it is really depressing," she said.

In response Vodafone manager corporate affairs Shailendra Prasad reassured the public that they were aware of the problem.

"We have already put out notices via media outlets that registration will be put on hold for a while," he said.

"We assure our Labasa customers that we will extend the $2 promotion for the purchase of cards for the same period as it takes to bring back these cards," he said.

Mr Prasad was earlier quoted as saying their initial stock of 100,000 cards had run out and they would bring in new supply.

"We, however, promise our customers in the north that our $2 promotion will be extended as per the amount of days or weeks it takes to restore the cards," he said.





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