AN integral part of the service culture at Outrigger on the Lagoon Fiji is the uncompromising service of the Talai (butler) team.
A total of 15 staff graduated from the Australian Butler School and received their golden "T" badge last week at the resort in Sigatoka. The staff members were trained in every aspect of butler service, food and beverage delivery, and customer service.
Resort general manager Peter Hopgood was thrilled with the commitment from his staff members to undertake the training and the ensuing outcomes that resulted from their hard work. "Our Talai team are at the forefront of our service delivery at Outrigger on the Lagoon Fiji and we are excited that such a large number of our team have graduated," he said.
"The Australian Butler School is regarded as the number one training company based in Canberra, Australia and to have the opportunity to have our people trained by these professionals is extremely rewarding."
Course facilitators, Georgia Owens and Darryl Attiwill, were overwhelmed by the natural warmth and friendliness of the Fijian butlers.
Ms Owens said Fijian butlers were the best she had encountered anywhere in the world.